Only eligible wigs(Including no lace cut, no damage, unwashed, no hair cut, no hair dye, no altered, etc) can be exchanged. If you want to exchange it, please contact us in 3 days upon receiving goods. Any request after 3 days will not be honored. The Customized Hair Return Order Requires 50% Deduction.
Please contact us first about the problem you met, we will try our best to solve your problem. If your problem cant be solved without return, we will be happy to accept it and add your name in our return system. Return without communication will be rejected.