We gladly accept returns on all eligible products. empress zone do not sell refurbished or previously owned products and return postage is on the buyer.
Products must be returned to us within 3 days from the day it was authorized for an exchange. After 3 days we will assume that the product is satisfactory and no exchange is necessary.
Once the restocking fee is applied, any balance remaining will be refunded to the PayPal account submitted with your original order.
To process a return, please email firstname.lastname@example.org with the reasons for your return request & your order number so that we may provide you with our return address